Frequently Asked Questions
1. Do you ship to Canada? (please say yes)
We currently ship to the following countries:
- United States (Including Puerto Rico & Guam)
- Czech Republic
- New Zealand
- South Africa
- South Korea
- United Kingdom
We also ship to APO/FPO locations.
We have hopes to expand in the future thought we don’t have a date in mind right now, but we promise we’re always working on it!
2. Will each box only include a yoyo?
Answer-No, each monthly throw will include at least one YoYo but will round out the value by sending string, lube, bearings and more pending on what we are able to muster with our wonderful suppliers and creators. We do guarantee each month’s throw based on tier (at $30, $60 & $120).
3. How do the tiers work?
Answer- Each tier offers a unique value and the ultimate tier gets you the maximized value.
- Tier 1 is a monthly subscription that will ship January, April, July and October each year and you can sign up for as long as you like or cancel at any time.
- Tier 2 is also a monthly subscription that will ship February, May, August & November each year and like tier 1 you can cancel at any time.
- Tier 3 is the last of the 4 times a year subscription with the best value and will ship March, June, September and December, once more feel free to cancel at any time.
- Tier 4 gets you the monthly throw each and every month, this tier will charge you $55 USD per month but will ship the monthly throw to you each and every month, this subscription is a 3 month minimum but can be cancelled before a new cycle starts.
4. What is the cost to value breakdown?
Answer- We will answer this by Tier.
- Tier 1 would have an annual cost of $100.00 plus S&H, the overall value of the throws sent would total over $120.00 for the year.
- Tier 2 would have an annual cost of $200.00 plus S&H, the overall value of the throws sent would total $240.00 for the year.
- Tier 3 would have an annual cost of $400.00 plus S&H, the overall value of the throws sent would total $480.00 for the year.
- Tier 4 would have an annual cost of $660.00 plus S&H, the overall value of the throws sent would total $840.00 for the year.
5. When can I cancel?
Answer- You can cancel Tiers 1-3 anytime you like before the 16th of the tiers’ month, at 9pm EST your subscription will renew and the next throw will ship to you. Tier 4 can be cancelled every 3 months allowing the value to be averaged over the 3 month period.
6. What do you mean mystery box?
Answer- The Monthly Throw is a mystery, no one but the employees and creators know what’s coming from month to month and no one will be telling anyone the secrets of what is coming in. We will also be staggering our shipments so we can try to get subscribers the shipments at the same time so no one ruins the end of the movie for you.
7. What is the cut off for the monthly order?
Answer- You must order by the 8th of the existing month to be eligible for that month’s throw, we order way in advance so we do this estimated on what our current subscriptions are. If you order around or after the 8th your tier order may be bumped to the next tier order. We do our best to get as close to the quantities needed and contact you if there is a bump or not.
8. How does this work?
- Pick your tier and verify your information
- Sign up no later than the 8th of the month to ensure you get this month’s throw
- Your CC will be charged on the 17th of the month
- Wait patiently until your Monthly Throw arrives, they start shipping on the 20th
More to come as the questions come in.